Privacy policy

Who we are

South Coast Air Con Ltd ("we", "us") is the data controller for personal information collected through this website. Contact: william.robinson@live.com or 07815 604730.

What we collect

When you complete our enquiry form or contact us, we collect your name, phone number, email address, postcode, the service you're interested in and any details you include in your message.

How we use it

We use your information to respond to your enquiry, arrange site surveys, provide quotes, carry out and follow up on work, and manage servicing reminders. Our lawful bases are taking steps at your request before entering a contract, performing a contract, and our legitimate interest in running our business.

Who we share it with

We use trusted service providers to manage enquiries and customer records, take payments and send communications. We never sell your information.

How long we keep it

We keep enquiry details only as long as needed to deal with your enquiry, and customer records for as long as required for warranty, servicing and legal or accounting purposes.

Your rights

You can ask to access, correct or delete your information, object to or restrict its use, or request a copy. Contact us at william.robinson@live.com. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

Essential browser storage remembers your cookie choice. Optional embedded services load only after acceptance. See our cookie policy and use Cookie settings in the footer to change your choice.

This policy should be reviewed by the business before publishing.